Professionalism in the workplace is based on factors such as your image, your attitude, your body language and how you communicate and relate to others. Maintaining professionalism in the workplace will ensure you accelerate through the ranks and will assist you in building lasting and beneficial working relationships. These are some of the presentations we recommend for you:

The Office Professional

"Be the next CBE" Chief Breakthrough Executive
Make 2010 the year of your personal and financial breakthrough. Are you prepared for the possibilities of abundance? Reignite and relocate your mindset in order to position yourself for the coming breakthrough in the economy, but your personal breakthrough must come first! This presentation will empower you with practical tips, strategies and tools on how to:

• create a remarkable impression with your visual brand
• design and live a meaningful personal brand
• be ahead of the pack and prepare yourself for this time of possibility

First Impressions For Lasting Opinions
Discover the power of first impressions and the key to designing an authentic personal brand that will yield the results you desire. Topics include investment dressing, the essentials of a polished professional, the five A’s of an ideal outfit, workplace warts – absolute no-no’s, and how to buy smart and look great on any budget, among others.

Power Etiquette
What you don’t know can destroy your career. Wherever you may be and whomever you meet during your business interactions, the correct business etiquette will accelerate your career opportunities and provide you with a one-way ticket to success. Learn why manners make a difference, office dos and don’ts and what your handshake says about you. Other topics covered in this presentation include cell-phone, netiquette, and meal manners; business card etiquette; the fine art of small talk; mastering the first greeting; impressive introductions and office-party etiquette. Presented by Haydee Antezana.

Communication Excellence
The key to success is the ability to communicate effectively. This workshop will assist you in planning your communication, identifying its purpose, constructing a message, structuring your ideas logically and speaking your client’s language. Presented by Mariette Malherbe.

Dynamic Presentations
Mariette Malherbe will provide you with the tools to structure and deliver informative and persuasive presentations that make a strong impact to your specific target market.

REAL Motivation for Effective Service Delivery
It’s common to hear people complaining about appalling service from different organisations in South Africa. It is a fact that our general service standards are not up to scratch and something drastic ought to be done sooner than later. In this presentation Hector Motau gives REAL tips on how to improve service levels.

Effective Business Writing
Ensure your business writing is effective by learning to plan and strategise, write for your reader and get rid of pretentious corporate-speak and jargon. From the importance of layout to keeping your reader captivated, every business person will benefit from this course. Conducted by Mariette Malherbe.

Phenomenal You
In this workshop, Haydee Antezana focuses on attitude and confidence. Learn how your self-talk can make or break you, establish a powerful new perspective on life, develop the habits of a confident person and boost your self-esteem as you learn the worth of an attitude of altitude.

Your Vibrant Voice
Marija Ruygrok conducts one-on-one voice training for both first- and second-language English speakers. The focus is on improving confidence, clarity, pronunciation, voice projection and expression to ensure your vocal brand makes the best impression on those around you.

Time Management
This workshop will equip you to set “smart” goals, plan, prioritise, delegate and avoid procrastination. Presented by Mariette Malherbe.

Telephone Skills
This training is aimed at improving the professionalism and efficiency of your communication over the telephone. Conducted by Marija Ruygrok.

For more info:
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